Union Pacific (UP) and J.B. Hunt have earned recognition as the leading intermodal providers for the second half of 2025. These findings emerged from the latest Journal of Commerce (JOC) Intermodal Service Scorecard, which also indicated strong overall satisfaction within the domestic intermodal sector.
High Satisfaction Across Domestic Intermodal
The JOC survey revealed a high degree of contentment among respondents regarding intermodal services. More than 90% of participants expressed satisfaction with domestic intermodal service. This positive feedback covers the period between July 1 and December 31, 2025.
The consistent high satisfaction points to effective operations and reliable service delivery within the intermodal freight industry. Such positive sentiment underscores the sector’s critical role in the broader supply chain ecosystem.
The JOC Intermodal Service Scorecard for the second half of 2025 recognized Union Pacific and J.B. Hunt as leading intermodal providers. The survey also indicated high overall satisfaction, with over 90% of respondents content with domestic intermodal services, reflecting effective operations and reliable service delivery within the sector.
Union Pacific and J.B. Hunt Lead Rankings
For the specified six-month period, Union Pacific and J.B. Hunt stood out among their peers. Survey respondents specifically voted these two companies as the best intermodal providers. This recognition highlights their performance in a competitive market.
Both companies consistently demonstrate strong capabilities in managing complex intermodal logistics. Their leadership position reflects their commitment to service quality and operational efficiency, as perceived by their customers.
The JOC Intermodal Service Scorecard
The Journal of Commerce Intermodal Service Scorecard serves as a key benchmark for industry performance. It gathers feedback directly from users of domestic intermodal services. The scorecard offers valuable insights into service levels and provider effectiveness across the country.
This comprehensive survey helps track industry trends and identifies top performers. Its results provide a clear picture of user experiences and highlight areas of strength within the intermodal transportation landscape.